Versand
Shipping Policy
We offer reliable worldwide shipping with full tracking — so you always know where your order is ✈️
🌍 Shipping Regions
We currently ship to the United States and most European countries.
Available destinations will be shown at checkout.
If your location isn’t listed, feel free to contact us at hello@heiracle.com — we’ll be happy to check for you 💙
📦 Processing Time
- Orders are processed within 1–3 business days
- Each piece is carefully inspected and prepared before shipment
Once your order ships, you’ll receive a tracking number via email.
🚚 Estimated Delivery Time
- United States: 10–14 business days
- Europe: 10–14 business days
Delivery times may vary slightly due to holidays, customs, or local carrier delays — but many orders arrive earlier than expected.
💰 Shipping Fees
- Free Standard Shipping
- Standard Shipping: $0 (6–14 business days)
- Express Shipping: $10 (5–8 business days)
🛃 Duties & Taxes
We cover all duties and import taxes — so you won’t need to pay anything extra upon delivery.
💳 Order Confirmation
Your order is confirmed once payment is successfully completed.
If a payment fails, no inventory is reserved and you may need to place the order again.
📩 Customer Support
Have questions about your order?
Reach us anytime at hello@heiracle.com — we typically reply within 1–2 business days.
💙 About Heiracle
Every Heiracle piece is thoughtfully crafted and shipped with care.
Thank you for your patience as it makes its journey to you ✨