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What is Lifetime Service?
Our dream is to create jewelry that stays with you for a lifetime, so offering lifetime service is an essential part of that promise. Simply put, no matter how much time has passed, if you ever run into any issue after your purchase, we will always do our best to provide a solution and support that leaves you satisfied. We see this as a lifelong responsibility and mission of our brand.
We strongly recommend subscribing to our emails at checkout so you can always stay connected with your lifetime customer support benefits, important service updates, and occasional exclusive perks for our community.
If you have any questions before placing an order, you’re also always welcome to reach out to us at hello@heiracle.com for pre-purchase support.
What’s the Difference Between Threaded and Push Pin Flat Back Earrings?
Threaded flat back earrings use a screw-style design. The decorative front piece has external threads that twist securely into the internally threaded flat back post.
Push pin flat back earrings use a thin 0.45 mm pin that slides into a dedicated flat back post and stays in place through tension and friction.
Many people feel threaded flat back earrings are more difficult to put on at first. Compared to push pin styles that simply slide into place, they can indeed take a little more practice for first-time wearers.
However, once you get used to the technique, threaded styles are generally more secure, durable, and reliable for long-term wear. To help reduce the learning curve, we include a free installation tool kit with every flat back earrings order. You can scroll down the page to see the tool kit details, and further below you’ll also find a step-by-step tutorial video designed to make installation much easier.
Push pin styles may become loose over time, and repeated bending or removal can eventually cause the thin pin to weaken or break due to metal fatigue. Threaded styles, on the other hand, are built to be more durable and dependable over the long term. For higher-value gemstone flat back earrings, we still strongly recommend threaded styles for the best security and reliability.
That said, we understand different people have different preferences, and we will continue introducing push pin options in the future to better suit your specific needs.
How Do You Wear Flat Back Earrings?
For threaded flat back earrings, we include a free helper kit with every order to make installation easier. You can find the included gift details further down this page, and if you continue scrolling, you’ll also see a step-by-step tutorial video showing how to wear them properly. If you still have any questions, you’re always welcome to email us at hello@heiracle.com for personal wearing support.
For push pin flat back earrings, please don’t be surprised if the thin pin attached to the earring front appears slightly bent. This is a normal part of the design. Simply insert the pin into the matching flat back post, where it stays securely in place through tension and friction.
Why Are Titanium Flat Back Earrings So Comfortable for Long-Term Wear?
Many first-time wearers of titanium flat back earrings tell us it completely changes their experience with earrings. They’re especially loved for sleeping, workouts, traveling, and everyday long-term wear without constantly taking them off.
We use ASTM F136 implant-grade titanium, a medical-grade material known for its low density, chemical stability, and hypoallergenic properties. Titanium is around 60% lighter than silver jewelry, highly resistant to water, shampoo, sweat, and daily chemicals, and does not rust or easily tarnish. Because it contains no nickel and is widely used for medical implants, it is also extremely friendly for sensitive skin.
The flat back design sits closely and comfortably against the ear, so it doesn’t poke your head while sleeping on your side. Lightweight and barely noticeable, many people even forget they are wearing them. Whether you’re sleeping, traveling long distances, exercising, or simply living your daily life, they’re designed to stay comfortable and low-maintenance.
After experiencing them once, many people realize how different earrings can actually feel — and that’s exactly why we believe flat back titanium earrings fit our philosophy of creating jewelry that truly stays with you.
What If This Still Doesn’t Fully Answer My Questions?
Please feel free to email us directly at hello@heiracle.com for personal support. We’re continuously improving and expanding this FAQ section to better answer common concerns and make your shopping experience as clear, comfortable, and reassuring as possible.